Change management

Our approach for a changing future

There are general types of change management models with a different approach: bottom-up (that is, creating change by altering and improving tasks or processes) and employee-focused (how to motivate them and gain buy-in).

Bottom-Up Approach

These methodologies are focused more on the processes or goal-oriented changes.The help you carry out change ground-up, starting from singular processes and tasks, which eventually have an effect organization-wide.

The Plan-Do-Check-Act (PDCA) cycle, is a methodology for process improvement.

The PDCA cycle is divided into 4 phases that helps analyzing & improving a single process to perfection. This model isn’t a one-time initiative, however, it’s more of a loop – you keep re-using it for a single process until it’s performing as well as it could be.

The 4 phases are:
  • Plan - Identify process inefficiencies. Come up with potential improvements or solutions.
  • Do - Implement your changes on a small scale. Unless you’re certain that the new process works better than the old, it’s simply too risky to use if company-wide.
  • Check - Benchmark your improvements. Is the new process performing better than the old? Is it going to work well in the long-term?
  • Act - If your proposed changes turn out to be a success, scale up and use it in every department. Otherwise, go back to the planning phase and start over.
Employee-Focused Change

At the end of the day, your employees make or break your change initiative. These models focus on winning over your company staff, rather than the change itself.

Rather than winning over individual employees, it focuses on getting buy-in on a macro scale. The 8 steps here are…
  • Creating a sense of urgency
  • Building the change team
  • Formulating your Vision
  • Communicating the vision
  • Remove barriers to change
  • Creating short-term wins
  • Maintaining momentum
  • Establishing the new status quo